Loader Img
Skip to main content

California Health Collaborative

Multipurpose Senior Services Program (MSSP)

The Multipurpose Senior Services Program (MSSP) is a Medi-Cal waiver program administered by the California Department of Aging (CDA), offering social and health care management and advocacy, provided by a dedicated team of nurses and social workers, for adults 60+ who are eligible for skilled or intermediate nursing home care but wish to remain living safely at home. CHC also coordinates services with our Enhanced Care Management (ECM) and Community Health Worker (CHW) programs to assure participants receive the most appropriate care.

WHO IS ELIGIBLE?

To be considered eligible for the Multipurpose Senior Services Program, participants must:

  • Be 60 years of age or older
  • Live within CHC’s service areas in Alpine, Colusa, El Dorado, Placer, Sacramento, Sutter, Yolo, or Yuba counties
  • Be in need of care management services
  • Benefit from assistance for safety with daily living tasks
  • Be currently eligible for Medi-Cal

MSSP Services and Supports

Eligible participants may be provided, at no cost to them:

  • Adult Day Care / Support Center – Referrals to community-based programs offering non-medical care, social, and emotional support in a safe environment.
  • Minor Home Repairs – Includes wheelchair ramp installation, grab bars, bathroom updates, and minor plumbing/electrical fixes.
  • Non-Medical Items – Safety items like refrigerators, mattresses, non-slip mats, and other appliances to help with daily living.
  • Chore and Personal Care Assistance – Help with household tasks, hygiene, personal safety, and activities of daily living to maintain independence.
  • Protective Supervision – Care plans and monitoring of services to ensure participants’ needs are met and reassessed regularly.
  • Care Management – Creating and managing care plans, helping access local services, and regular reassessment to ensure the right level of care.
  • Respite – Short-term care to give family caregivers a break while ensuring participants receive needed supervision and support.
  • Transportation – Non-emergency medical transportation to health providers and community events.
  • Meal Services – Meals provided in group settings or delivered to those unable to prepare meals on their own.
  • Social Services – Friendly visits, counseling, and assistance with money management and legal matters.
  • Communications Services – Translation, interpretation, and emergency response systems.

There is no cost to eligible participants and participants may change their mind at any time without impacting services provided through other non-duplicative programs such as In-Home Supportive Services, home health, and medical case management.

Services will only be provided to individuals who are currently enrolled in MSSP.

HOW CAN WE HELP YOU?

For more information, please contact the Care Management team at: 888-752-6777 or BETTER HEALTH or Email.

Who We Are

The Multipurpose Senior Services Program (MSSP) is a Medi-Cal waiver program administered by the California Department of Aging (CDA), offering social and health care management and advocacy, provided by a dedicated team of nurses and social workers, for adults 60+ who are eligible for skilled or intermediate nursing home care but wish to remain living safely at home. MSSP coordinates services with our Enhanced Care Management (ECM) and Community Health Worker (CHW) programs to assure participants receive the most appropriate care.

WHO IS ELIGIBLE?

To be considered eligible for the Multipurpose Senior Services Program, participants must:

MSSP Services and Supports

Eligible participants may be provided, at no cost to them:

  • Adult Day Care / Support Center: Referrals to community-based programs offering non-medical care, social, and emotional support in a safe environment.
  • Minor Home Repairs (must own the home): grab bars, transfer poles, minor plumbing/electrical, pest control, junk removal
  • Non-Medical Items: appliances, mattresses, portable fan/heaters, adaptive feeding utensils, furniture
  • Supplemental Chore and Personal Care Assistance: minor housekeeping, bath service, personal care.
  • Care Management: monthly monitoring of needed services/resources over the phone or in the home.
  • Respite: supplemental short-term services to provide relief for family caregivers due to caregiver burnout.
  • Non-emergency transportation: purchase of local bus transit tickets, medical escort, taxi rides
  • Communications Services: translation, interpretation, Life Alert
  • Personal/Hygiene Products: incontinence supplies, gloves, wipes, wash.
There is no cost to eligible participants. MSSP is a voluntary program and participants may chose to terminate services at any time.  Services will only be provided to individuals who are currently enrolled in MSSP. 

HOW CAN WE HELP YOU?

For more information, please contact the Care Management team at: 888-752-6777 or BETTER HEALTH or Email.

Contact

7311 Greenhaven Drive, Suite 270

Sacramento, CA 95831

Stacy Vue

Site Director

Call

916-764-1027

Sonia Labrado

Supervising Care Manager

Call

916-764-5852

ReaAnn Morning

Program Assistant

Call

916-256-3419 ext. 132

Brooke Chantland

Nurse Care Manager

Call

530-248-3554

Andrea Uyeyama

Nurse Care Manager

Call

916-479-3909

Emilie Quilao

Nurse Care Manager

Call

916-926-7520

Yer Vue

Nurse Care Manager

Call

530-845-2585

Rachelle Tinti

Lead Social Worker Care Manager

Call

916-764-9499

Bonnie Wilkes

Social Worker Case Manager

Call

916-618-7971

Lena Hoang

Social Work Care Manager

Call

916-764-7710

Olivia Rodriguez

Social Work Care Manager

Call

530-400-9360

Shanese Calhoun

Social Worker Care Manager

Call

916-926-9687

Zuzeth Palomares

Social Work Care Manager

Call

916-764-2180

Carmella Williams

Social Work Care Manager

Call

916-764-6830

Devina Singh

Social Worker Care Manager

Call

530-248-3431

Tora Robertson

Social Worker Care Manager

Call

530-248-3537

Ceferino Silverio

Care Manager Aid

Call

559-200-4453

Resources & Downloads

MSSP Brochure

MSSP Referral Form

All Programs

Contact Us

[contact-form-7 id="51baf38" title="Service Page Form"]

Resources

Resources